Setting up the loyalty program

The first task before executing your loyalty program is to do some setup.

  • Login to admin panel
  • Navigate to Loyalty > Manage Loyalty.
  • There, you can set the following attributes of the reward program:
    • Signup Method – Select if customers have to signup for the loyalty program using email or phone number
    • Conversion Rate – ‘Conversion Rate = 0.1’ means 1 point is redeemable for $0.1.
    • Accrual Rate – ‘Accrual Rate = 1’ means 1 point is earned for every $1 spent.
    • Accrual Target – ‘Accrual Target = 50’ means points cannot be redeemed until they meet or exceed 50.
    • Signup Bonus – ‘Signup Bonus = 50’ means on sign up, the customer receives 50 reward points.
    • Reward Program Name – the name of the reward program
    • Description – description of the program can be default or custom
    • Reward Expiry Days – ‘Reward Expiry Days = 33’ means rewards expire after 33 days from the date of creation.
  • Next, click the Save Reward button to save the setup

 

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